FREQUENTLY ASKED QUESTIONS
HOW DOES IT WORK?
How does the rental process work?
Are the gowns available for rent or purchase?
Do you rent to clients outside of NYC?
Where are you located?
Are walk-ins welcome or is it by appointment only?
How do I make an appointment to see the gowns?
Can I see photos of what is available before I schedule an appointment?
What is the price range for a rental?
When do I pay for the gown?
What methods of payment do you accept?
How can I reserve the gown for an event?
How many days do I get the gown for?
Are alterations included in the rental? How would it work if I wanted to take in/out or hem a dress?
Is dry cleaning included in the rental?
What happens if I return the gown late?
What happens if I need to cancel my reservation?